Client Overview
Client Overview
Business Name: Level Market
Industry: Digital Marketing
Team Size: 7 employees
The Challenge
Level Market was struggling to manage an influx of new clients, leading to disorganized schedules, delayed client communications, and overdue invoices.
The in-house team couldn’t handle both client acquisition and back-end operations, and hiring full-time staff wasn’t financially feasible.
Sidekick's Super Solution
Sidekick provided a virtual executive assistant to manage scheduling, client follow-ups, and daily admin tasks.
Additionally, a virtual bookkeeper was brought on to streamline invoicing and ensure timely payments.
Results
Within two months of hiring Sidekick virtual assistants, Level Market saw significant improvements:
hours saved
15 hours saved per week on administrative tasks
%
client satisfaction
20% increase in client satisfaction due to faster response times
%
increase in cashflow
Cash flow improved by 30%, with no missed invoices
%
less errors
40% reduction in administrative errors, leading to smoother operations.
Cost Comparison
By hiring Sidekick Virtual Assistants, Level Market avoided the high costs associated with full-time employees. Instead of paying for in-house staff with salaries, benefits, and overhead, they saved approximately $4,000 per month.
The virtual assistants provided by Sidekick offered the flexibility to scale with their needs while only paying for the time worked, allowing the business to maintain a lean operation without sacrificing productivity or quality.
Sidekick allowed us to grow without the overhead of full-time staff. Our business is more efficient than ever.